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FAQs

FAQs

DO YOU SHIP INTERNATIONALLY?

Yes we do! Enter your International address and the USPS First Class rates will pull up.

Unfortunately there isn't much we can do about the high cost of international shipping. We're working on this as a small business! 

CAN I CHANGE MY ORDER ONCE IT'S PLACED?

Unfortunately, no. Once an order is placed your order is sent directly to our shipping center. We cannot alter the address, or content of your package (color of journal, number of journals, etc.). If you need to change your order, you will need to pay shipping to send the incorrect items back to us. We then can get the right items to you once we receive the original package. 

If your address is inputted incorrectly, you'll need to go through USPS to fix the error.

WHAT IF MY PACKAGE IS LOST?

Promptly Journals is not responsible for lost/undelivered packages. Once the package leaves our shipping center (verified by tracking information) it is not our responsibility. If your package gets lost, you can try filing a claim through USPS or going through your credit card company to receive a refund. 

DO YOU OFFER THE JOURNALS IN DIFFERENT COLORS?

Yes we do! Our journals are available in Grey, Sand, and Ochre.

DO YOU OFFER ANY DISCOUNT CODES?

We only do 3 big sales a year. To be in the know, join our newsletter at the bottom of this page! 

WHAT DOES THE JOURNAL LOOK LIKE INSIDE?

Follow us on Instagram to see updates and images of journal content.
@PromptlyJournals

HOW MANY PAGES IN THE BOOK?

254

HOW MANY PAGES ARE THERE FOR EACH YEAR OF THEIR LIFE? 

8-10

4 of which are prompted 

2-3 of which being full blank page to write freely 

1 of which to paste a picture

2 of which to include toddler's artwork

PICTURE PASTE IN SPOTS:

There is 1 4X6 spot to paste 1 picture per year (and per month in the first year). A 5x7 picture will fit also.

Follow this step by step guide on the best way to paste in photos!

MONTHLY WEIGH-INS: 

We have prompts for weigh ins on the months/years your routine doctor's apt would be. We have them for birth, 1st week, 1 mo, 2 mo, 4 mo, 6mo, 9 mo, 1 yr, and then every year after that until 18 yrs.

A FAMILY TREE:

Our journals have a simple Family Tree to fill out. It covers up to Great-Grandparents.

DOES THIS TAKE THE PLACE OF A NORMAL BABY BOOK?

Yes and more!! It covers until age 18. It is super heavily detailed in the first years of their lives to ensure all the baby details are captured.

ARE THERE RELIGIOUS PROMPTS?
OR SPACES DEDICATED TO BLESSINGS OR BAPTISMS?

To keep our journals relative to everyone, we do not have any specific religious prompts. However, we do supply 2-3 blank pages in each year (and month in first year) to write about "Special Moments".

ARE THERE A LOT OF PROMPTS ABOUT THE SPOUSE?
WHAT IF I'M A SINGLE PARENT?

Our prompts are mainly concentrated on the child. Below are the few prompts we include about spouses:

"What is your relationship like with your child? What is your spouse's relationship like with your child?"

"What does your toddler call you? What does your toddler call your spouse?".

"What traits does your teen get from you? What traits does your teen get from your spouse?" 

HAVE OTHER QUESTIONS?

Contact us through our contact page! We'll be sure to get back to you.