https://promptlyjournals.com/pages/promptly-points-program-terms-conditions

Our loyalty program offers three tiers: Bronze, Silver, and Gold. Every member starts in the Bronze tier upon sign-up and can progress to higher tiers by accumulating points through various activities.

You can earn Promptly Points by completing tasks such as following us on Instagram or making purchases on our website. Every $10 spent earns you 10 Promptly Points. In the Silver tier, every $10 spent earns you 12 Promptly Points, and in the Gold tier, every $10 spent earns you 15 Promptly Points.

To reach the Silver tier, you need to accumulate 500 Promptly Points, and to reach the Gold tier, you need 1,000 Promptly Points.

No, our loyalty program is completely free to join. Simply sign up, and you'll be automatically enrolled in the Bronze tier.

You can track your points by logging into your account on our website. Your Promptly Points balance will be displayed in your profile.

You can redeem your points for discounts on purchases or gift cards to use on future transactions.

Never!

Promptly Points are awarded only for purchases made after joining the loyalty program. However, you can start earning Promptly Points immediately upon sign-up.

Promptly Points earned from purchases typically appear in your account immediately after the transaction is completed. Promptly Points earned from other activities may take up to 48 hours to reflect.

Promptly Points are non-transferable and can only be redeemed by the account holder. Each member's points are unique to their account and cannot be combined with or transferred to another account.

No, authorized wholesale customers are not eligible to participate in the loyalty program and cannot redeem Promptly Points. However, wholesale customers may benefit from other exclusive offers and incentives.

Simply email hello@promptlyjournals.com and we will respond ASAP.